Application performance has largely become synonymous with the quality of the application. With tablets and smartphones taking up more and more of the browser market share, companies are moving towards a mobile first approach to engaging with their customers, and as such, the quality and reliability of mobile apps and the connected services that support them has become critically important.
While monitoring the performance of mobile applications on the end user’s experience is not a new concept, App Owners have recognized the need for continual monitoring of their applications. Nothing is worse than having an app that doesn’t work, and in the digital world disengagement or abandonment of an app can happen quickly if the application is not performing correctly.
Meaningful and Accurate monitoring, measurement, and understanding of what the mobile user experience demands is extremely important to manage due to its complexity. Performance monitoring is critical to your application, by monitoring the responsiveness, app availability, connection speed, operating system updates, and much more will allow your app to perform better, and provide a better user experience for its users.
We want our client’s apps to always perform well and be available to their customers. A way that we have been able to do this is by offering a service (SOLID’s Live App Monitoring) that gives our customers the peace of mind they need by knowing that their live applications are being monitored, continually tested and knowing that someone is there to help them if anything is needed at any point. Monitoring live applications prevents potential risks like an application not working on a certain operating system or device.
As a Xamarin Preferred Partner, we are able to create test scenarios for our clients applications and run compatibility tests amongst thousands of devices to assure applications are running smoothly and find any possible error that may need to be corrected.
Another advantage that monitoring live applications has is when operating system updates are scheduled to happen, SOLID has access to “Developer Previews” of the operating system months in advance, as they are made available to developers allowing your application to be updated when the operating system is available to the public. Being prepared pays off as your users wouldn’t have to deal with any hiccups that might have originated from updating your app if not for it being tested ahead.
This service package was created with our clients’ needs in mind. After completing an application we want to ensure that our clients have someone to turn to if anything goes wrong, so instead of waiting for something to happen SOLID Insurance was created.
Don’t let the horror of an error or an update failure keep your app from performing at its best, contact us today if you are interested in learning more about our SOLID’s Live App Monitoring service.