Jessica is your point of contact during the sales process. It is her responsibility to ensure that our recommended solution makes sense for you and your business, as well as, making sure your expectations and metrics of success are defined early on. Throughout your project, Jessica will be available to help maintain objectives and facilitate any future opportunities as they arise. Jessica has been with Solid Digital for 5 years, starting off as an account manager allows her to speak to the ins and outs of our offerings, processes, and values. With 8 years of agency experience, she is a graduate from the University of Illinois at Urbana-Champaign with a Bachelor of Science in Advertising and an English minor.
“Even darkness must pass. A new day will come. And when the sun shines, it will shine out the clearer.” –J.R.R Tolkien
I am a Tolkien fan and will learn Elvish one day… but until then I will share with you my favorite quote. It’s a reminder that even if you’re experiencing the negative right now, never lose hope because tomorrow’s a new day that you can make great!
I kind of fell into it, really. I was a project manager and account manager for a number of years, and it was a natural transition to the engagement manager role. I found that I really enjoyed being the initial touchpoint for our clients and guiding them through our engagement process. It’s really important to me that I’m a true representation of our values and give them a glimpse of what they’ll experience when working with Solid Digital.
I like being the first touch point with potential clients and getting to learn about all the different businesses and industries in which I come in contact. I don’t think I’d be able to get exposed to such a range of industries in any other position, from products that detect early breast cancer, to an app that helps farmers rent their land, to ethically sourced jewelry and so much more! In particular, most recently, I’ve enjoyed our Digital Growth sessions; where we learn more about a company’s business objectives and how we can make an impact on their most important metrics from a digital perspective. I also like that I get to work with all of our departments to come up with the best solution to propose to potential and current clients. I guess there is more than one thing I enjoy!
Having the experience of working with all different types of companies allows me to provide expertise on what solutions and recommendations worked or didn’t work for other similar businesses.
Actively listening and always putting yourself in your customers shoes to show that you understand their perspective and what’s important to them. Also, I would say simply always being helpful and doing the little things go a long way and show that you care.
I used to foster cats regularly which was always a passion of mine, but I had to give it up after moving to an apartment in the city. 😞
I like to do anything fashion related, it’s another way to show personality and creativity. I also like to frequent the latest Chicago hotspots and explore new cities and culture through travel. I am also proficient in pop-culture…give me all the T.Swift / Kim K tea.
My favorite Chicago museum is the Art Institute of Chicago, visiting their Impressionist collection never gets old.
We have fun, and we all enjoy each others’ company! But we also work hard, deliver at the highest quality, and rally when someone needs help. It really feels more like fam than work colleagues.
Double Pink Heart
My favorite pizza toppings are pepperoni, black olives, mushrooms and onions.
Might be cliche but the life advice I live by and will happily share is to always be true to yourself, if you’re yourself then you’ll attract the people and opportunities that mesh with you and make you happy!
It’s pretty simple, I want to be known for being a caring individual who when people look back on, was someone that brightened their day.